Sr. Director, Global Learning & Development (Remote)

Waltham, Massachusetts

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Location: Waltham, Massachusetts Address: Headquarters Job ID R0180166

PURPOSE AND SCOPE:

The Sr. Director, Global Learning & Development, will lead and direct the Frenova Global Learning & Development team and provide organization and oversight to a team of professionals to deliver training and other developmental interventions across the Global organization. The incumbent will partner and consult with key leaders in various business groups to identify solutions to improve the performance, skills, and knowledge of their employees. The Sr. Director, Global Learning & Development, will implement multi-phased learning and development strategies that are aligned with Frenova's goals and support the business objectives and culture while supporting Fresenius’ mission, vision, core values, and customer service philosophy.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Strategy

Provide a vision and strategic direction for Frenova's global learning delivery, learning operations, and culture functions that is aligned with the business and positively impact their priorities.
Create and sustain a robust Global Learning Portfolio that brings global learning and business visions to life.
Own, optimize, and manage Frenova's learning portfolio’s operations, including demand analysis, budgeting, resources, faculty strategy, delivery management, communications, evaluation, deployment technologies, and vendor relationships.
Create an annual learning plan detailing the curriculum strategy and any associated costs and share with leadership for business planning purposes with key stakeholders.
Recommend leadership, professional skill, and culture solutions as well as the appropriate delivery mechanisms.
Execute with strong Project Management Skills, including monitoring work plans and managing against milestones, knowing what to prioritize and why, knowing whom to keep informed and why, and how often and when to escalate.
Create and sustain a Global Hub Structure ensuring the right resources (facilitators, producers, and other leaders) are located optimally to deliver programs. This involves having a strategy to inform when the global COE core curricula are managed by COE resources vs local employees and /or vendors and understanding language requirements.
Partner with senior leaders to assess needs and determine which performance improvement intervention, including training, might close the gap in employee skill and knowledge deficiencies.
Direct the implementation of large-scale global, organization-wide, learning and development projects to support critical initiatives such as improving business performance, building organizational capability, and improving the work environment while ensuring compliance with all applicable policies, procedures, and regulatory requirements and guidelines.
Evaluate the effectiveness of learning and development programs by using relevant evaluation data to revise or recommend changes in instructional objectives and methods. Data should also be used to coach, reward, and improve employee performance as needed.

Leadership

Lead with Excellence and foster high-performing teams in virtual environments including high level of accountability.
Actively partner with Learning and HR partners around the globe to share ideas, leverage work, and provide a leading-edge curriculum to the modern learner.
Evaluate and manage the performance of the global team to ensure the delivery of consistent, effective, and high-quality learning and cultural programs holding employees accountable for performance.
Manage budgets and schedules within company requirements with significant organizational responsibility for the overall control of planning, staffing, budgeting, and expense priority management, and provide recommendations and changes to current methods.
Deliver compelling presentations to Sr. Leaders on a regular basis to keep them informed about learning progress overall including global success measures.
Identify and execute cost savings measures through improved efficiencies, elimination of redundancy, and leveraging economies of scale.
Identify new leadership, professional skill, and culture industry trends through benchmarking, networking, participating in conferences/workshops, and researching best practices. Share learnings, leverage ideas of others, and participate in the Learning Council community. Build curricula as needed.
Promote and market the services of Global Learning to increase awareness and ensure support of business objectives.
Forecast annual programs to meet organization growth, developing training roadmaps and curriculums.
Regularly report on key training metrics to leaders to determine the effectiveness of all training and development programs.
Adhere to the Fresenius Compliance Program including following all regulatory and division/company policy requirements.
Interact with executives, senior management, and/or major customers as necessary. Interactions frequently require special skills such as negotiating or influencing customers and/or senior-level leaders in matters of significance to the organization.
Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
Cultivate a team environment of psychological safety where employees feel free to be their authentic selves at work.
Inspire culture and institute key processes necessary to achieve long and short-term strategic goals through Serving Leadership.
Assist with various projects as assigned.
Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel may be required.

SUPERVISION:

Responsible for both oversight of global learning as well as the direct supervision of various levels of staff.

EDUCATION:

BA/BS in Organizational Development, Human Resources, Education, or related experience required.

EXPERIENCE AND REQUIRED SKILLS:

10+ years of related experience.
5+ years of experience as a director; or 5+ years of experience in a senior managerial role.
Strong management skills with the ability to lead cohesive and productive teams.
Excellent oral and written communication skills.
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
Ability to effectively build relationships and influence senior leadership, as well as educational institutions, vendors, professional organizations, community organizations, etc.
Ability to effectively manage multiple projects in a fast-paced environment.
Superior presentation and facilitation skills.
Strong analytical and diagnostic skills.
Ability to work independently and collaboratively with colleagues and teams.
Demonstrated knowledge and understanding of adult learning principles, methods, theories, concepts, and a wide range of learning methods, techniques, and formats.
Strong business acumen with the ability to translate business objectives into learning development priorities.
Model serving leadership, accountable for coaching, developing, progressing, and retaining employees within the function, and building inclusive teams.
Proven experience developing and implementing learning/leadership strategies and results in delivery for organizations with highly dispersed employee populations.
Extremely strong business partnering skills.
Excellent learning agility and emotional intelligence.
Must be able to exercise judgment, take full responsibility for developing solutions, and take appropriate action where precedent may not exist.
Role model of Serving Leadership in all actions.
Has industry and business process knowledge, operations knowledge, domain expertise, and experience working across multiple levels of business stakeholders.