Overview
Home Therapies professionals at Fresenius Medical Care provide education and support to patients and caretakers who have chosen home dialysis therapy. This role involves an initial visit to the homes of patients to assess home therapy readiness, as well as training and follow-up visits within the clinic environment. Successful candidates have outstanding customer service skills, a valid driver’s license and the desire to positively impact patients’ lives by empowering them to treat themselves in the comfort of their own homes.
Job Description
Job ID R0138602 Available Openings 1PURPOSE AND SCOPE:
Maintains files of medical records and performs other clerical duties as required. Ensures proper maintenance of patient charts/records. Works in compliance with guidelines for release of information. Files and retrieves medical records in appropriate files, maintaining files in a fashion which is conducive to rapid retrieval of records. Prepares lab shipments and files results. Utilizes electronic health record system for inquiry purposes, enters and sends data, and generates reports. Answers phones and greets visitors and patients and assists with scheduling.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Answertelephones & route calls to the appropriate person.
Monitor and distribute incoming mail, both email and postal delivery.
Greet visitors and patients as applicable and conducting them to the appropriate location or person as needed.
Maintain inventory of facility supplies and replenish supply as needed, including ordering staff uniforms & name tags.
Compileand maintain medical records of both the in-centerand home patients in the dialysis facility according to company policies and proceduresand in compliance with all applicable regulatory requirements. Ensures patient confidentiality is maintained at all times.
Storeor dispose of obsolete files when appropriate according to the procedures defined by the Fresenius Medical Care Compliance Records Managementdepartment and in compliance with Federal,state and local regulations.
Assist with Daily Validation reports/process.
Coordinate facility accounts receivable and account payable functions, including creating PO's, receiving and scanning all relevant documents and assist with travel reimbursement as needed.
Preparelab slips and tube labels for routine and non-routine blood work.
Packboxes for shipment and then direct these to the appropriate laboratory as required.
Assistin the collectionof data to support the completion of facility reports, such as Continuous Quality Improvement reports, comorbid documentation, TAP reports.
Assists with month-endreporting requirements and generate reports as needed.
Assists in auditingrecords for ongoing compliance with medical records standards.
Maintains accurate records of hospitalization, patient travel, etc. to facilitatecoordination of patient scheduling, ancillary testing, etc.
Prepare medical records for facsimile or mail related to travel, transplant, disability and others.
Organize travel for patients by contacting and providing requested medical records.
Coordinates with transientpatient paperwork.
Coordinates transfer placements and confirmations along with Clinical Manager.
Confirm admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
Assist with medical appointment referrals and scheduling.
Assist with transportation coordination and referrals.
Scan all appropriate medical records into Document Imaging program as needed.
Ensures data entry has been completed for government reporting (Crown Web related to ESRD 2728, ESRD 2746 and PART).
Other duties as assigned which may include, but are not limited to:
Prepare and type routine correspondence and reports
Set up and maintain filing system and basic databases as applicable
Complete forms and reports as required by the various company offices and outside vendors or agencies
Maintain facility calendar and daily schedule, including arranging meeting and scheduling appointments for staff and patients
Record the minutes of meeting and provide documentation as needed
Make copies of correspondence and other printed documents as required by manager
Assist with various basic personnel and administrative functions as needed
Act as a backup to other clerical staff in office as needed
Centrifugethe blood or refrigerate according to laboratory specifications after the draw is completed
Assistwith laboratory work process
Post/enterthe results from the labs into the electronic database
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Day to day work includesdesk and personalcomputer work and interaction with patients, facility staff and physicians. The position requirestravel between assignedfacilities and variouslocations within the community. Travel to regional, Business Unit andCorporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noiselevels. May be exposed to infectious and contagious diseases/materials.
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
0 - 1 year's related experience
Computer skills - specifically knowledge of word processing applications.
Good communication skills - verbal and written
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
- Facilitator
- Leadership
- Patient
- Motivational
- Understanding
- Helpful
I see these people when they start, and when they're over that hump my heart just...I can't even describe it. It's just amazing.
Joanne S., Registered Nurse
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
-
Healthcare
Healthcare
- Medical
- Dental
- Vision
- Healthcare FSA
- Dependent Care FSA
- Medical
- Short /Long-term
Disability
Continuing Education
Continuing Education
Tuition Assistance and CEU reimbursements ($500/year for full‑time; $350/year for part‑time)
Paid Time Off
Paid Time Off
Flexibility in using PTO for vacation, holiday and personal time.
Collaborative Environment
Collaborative Environment
- Employee Pride
- Valued Team Members
- Motivation for Excellence
- Respect & Dignity
- Openness & Trust
Additional Perks
Additional Perks
- Adoption Assistance
- Wireless, Automobile and Computer Discounts
- Discount Fitness Program
401(k) Retirement Saving
401(k) Retirement Saving
Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.
Application Process
We are so glad you are interested in a career with FMCNA! What happens next?
-
Application & Assessment
First you will need to complete your online application. Some roles may also require an online assessment to be completed.
-
Review
Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.
-
Interview
Next, you will participate in phone/video interview(s) with our recruiter & leadership team.
-
Feedback
The recruiter will provide feedback to you on your interview(s) and update you on any hiring decisions.
-
Offer
Next, the recruiter will extend a formal offer if you are selected for the position.
-
Pre-Employment Checks
Lastly, you will accept your offer and complete pre-employment checks and paperwork.
Upcoming Events
Learn more about working at Fresenius Medical Care at an upcoming hiring event near you.
Sign Up For Job Alerts
By signing up for Job Alerts, you'll receive the latest job openings based in your interests, skills and background sent directly to your inbox.
Join Our Talent Network
Joining our Talent Community allows us to send you company news, career event announcements and other career-related information.
By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from Fresenius Medical Care AG.