Overview
The ideal driver has the patient’s needs at the forefront, and will be responsible for ensuring on time deliveries to patients and clinics that depend on their delivery to continue life sustaining treatments. The driver forms a part of a larger team of 500 drivers who go out daily to ensure that our patients have what they need, when they need it. Our drivers are the last step in the process for delivering dialysis products to patients and therefore are the true face of the company.
Job Description
Job ID R0181704 Available Openings 1PURPOSE AND SCOPE:
Responsible for driving a commercial vehicle to deliver products to customers. Ensures accuracy of all paperwork related to the job. Responsible for safety of fellow employees and the public while operating company vehicles and/or performing any company activity. Responsibilities include driving a commercial vehicle rotating stock and inventory checks.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Delivers and picks up products from home patients and clinics according to established safety procedures and guidelines.
- Ensures a high-level of customer relations by consistently delivering orders on time and behaving with integrity in a courteous and professional manner.
- May take note of and possibly resolve customer complaints.
- Reports more complex issues and complaints to Distribution Center staff or Customer Service for resolution.
- Observes and reports any pertinent anomalies at customer sites.
- May set up product and/or place product on shelves or racks at customer sites.
- Performs all duties and functions with the goal to achieve OSHA-related targets for recordable incidents and lost time incidents.
- Performs rotation and inventory checks of existing product ensuring that an adequate inventory is available for customers.
- Obtains customer signature for pickup and delivery of dialysis product.
- Adhere to all federal and state specific DOT regulations including but not limited to GVW (Gross Vehicle weight) and hours of service.
- Identifies and recommends options for route improvements to management as appropriate.
- Vehicle related responsibilities include but are not limited to:
- Performing pre and post trip inspections of assigned vehicle
- Identify problems and address appropriately
- May perform routine maintenance on vehicle
- Unloading and loading freight as required according to specified procedures and regulations
- Maintaining cleanliness of vehicle
- Participates in monthly/quarterly/annual training for Good Manufacturing Practices Health & Safety and Compliance.
- Remains updated with all annually revised regulatory standards.
- Maintains a satisfactory driving record.
- Operates material-handling equipment safely and efficiently according to established procedures as required.
- Performs functions that require full knowledge of general aspects of the job.
- Escalates issues to supervisor for resolution as deemed necessary.
- Assist with various projects as assigned by direct supervisor.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Heavy work with frequent lifting and carrying of objects 25 -75 pounds on a repetitive basis required. Some deliveries may require carrying product up multiple flights of stairs.
- Requires extended periods of sitting standing and walking. Operation of commercial vehicle may average 6 to 11 hours per day.
SUPERVISION:
- None
EDUCATION:
- High School Diploma GED or equivalent work experience required..
EXPERIENCE AND REQUIRED SKILLS:
- Minimum 2 – 4 years of related experience.
- 2 years free of OSHA recordables DOT accidents quality issues roadside inspection violations DOT major logbook violations and significant property damage.
- Must have and maintain a satisfactory driving record.
- Ability to operate material handling equipment.
- Must possess a Class A or Class B commercial license
- Prefer possession of a HazMat endorsement.
- Experience with on-board computers paperless DOT logs and/or electronic capture applications preferred.
- Experience with Routing software/fleet management and on-board fleet management systems.
- Strong communication skills and a professional demeanor at all times.
- Strong customer service skills.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
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Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
- Independent
- Detail-oriented
- Understanding
- Compassionate
- Team Player
- Adaptable
I've actually had patients tell me, 'You know hey look, you guys are live savers. You all are actually helping to save my life.' So I feel good about what I do.
Victor W., Driver, TruBlu Logistics
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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Healthcare
Healthcare
- Medical
- Dental
- Vision
- Healthcare FSA
- Dependent Care FSA
- Medical
- Short/Long-term
Disability
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Work/Life Balance
Work/Life Balance
Set work schedules allow drivers to have more time at home.
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Paid Time Off
Paid Time Off
Flexibility in using PTO for vacation, holiday and personal time. PTO can also be reimbursed for cash for up to 80 hours per year.
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Collaborative Environment
Collaborative Environment
- Employee Pride
- Valued Team Members
- Motivation for Excellence
- Respect & Dignity
- Openness & Trust
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Additional Perks
Additional Perks
- Adoption Assistance
- Wireless, Automobile and Computer Discounts
- Discount Fitness Program
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Compensation & Savings
Compensation & Savings
- Competitive pay (hourly, not mileage-based)
- 401(k) with company match
Application Process
We are so glad you are interested in a career with FMCNA! What happens next?
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Application & Assessment
First you will need to complete your online application. Some roles may also require an online assessment to be completed.
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Review
Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.
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Interview
Next, you will participate in phone/video interview(s) with our recruiter & leadership team.
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Feedback
The recruiter will provide feedback to you on your interview(s) and update you on any hiring decisions.
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Offer
Next, the recruiter will extend a formal offer if you are selected for the position.
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Pre-Employment Checks
Lastly, you will accept your offer and complete pre-employment checks and paperwork.
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