Home Therapies professionals at Fresenius Medical Care provide education and support to patients and caretakers who have chosen home dialysis therapy. This role involves an initial visit to the homes of patients to assess home therapy readiness, as well as training and follow-up visits within the clinic environment. Successful candidates have outstanding customer service skills, a valid driver’s license and the desire to positively impact patients’ lives by empowering them to treat themselves in the comfort of their own homes.
- Full Time
- Job Level: Mid
- Travel: Local patient home visits
- Glassdoor: 66%
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
- Facilitator 10
- Leadership 9
- Patient 9
- Motivational 8
- Understanding 8
- Helpful 7
- Good listener
- Relationship expertise
- Sense of humor
- Skilled presenter
Joanne S., Registered NurseI see these people when they start, and when they're over that hump my heart just...I can't even describe it. It's just amazing.
Medical • Dental • Vision Healthcare FSA Dependent Care FSA Short- and Long-term Disability
Defined Career Path (certifications, preceptor opportunities, salary increases at each stage)
Paid Time Off
Flexibility in using PTO for vacation, holiday and personal time. PTO can also be reimbursed for cash for up to 80 hours per year.
Employee Pride Valued Team Members Motivation for Excellence Respect & Dignity Openness & Trust
Wireless, Automobile, and Computer Discounts
Discount Fitness Program
401(K) Retirement Saving
Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.
ResponsibilitiesRaleigh, North Carolina
Available Openings 1
Position Specific Information
$3,000 sign-on bonus
Inspire and inform each patient. Allow others to achieve their most important objectives while you achieve yours. Improve their prospects—and the vitality of your career.
Create strong, vital connections with your knowledge and kind reassurance. Enhance lives and your potential for success with the global leader in dialysis healthcare: Fresenius Medical Care North America. By forming powerful bonds among patients, their families, and our team members, we have built an atmosphere of clinical excellence and trust. Offering vast resources, we advance careers and the healthcare of countless individuals.
Why Join the Fresenius Team?
- Fresenius Medical Care is the nation’s largest provider of renal care, meeting the needs of more than 135,000 patients at 1,800 clinics throughout the country.
- Our well-established, trusted organization fosters a spirit of camaraderie, emphasizing friendly collaboration, professional support, and career development.
- Superior training, UltraCare® quality control, and certification procedures ensure your potential to succeed and advance as a professional.
- Competitive compensation and exceptional benefits.
- Outstanding tuition reimbursement program.
- Recognized among Fortune’s “World’s Most Admired Companies” in 2011.
- National Safety Award from CNA insurance companies for 11 consecutive years.
- Opportunities to give back by participating in philanthropy and community outreach programs.
- Responsible for driving the FMS culture through values and customer service standards
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Provides safe and effective training and oversight of the delivery of home dialysis therapy to the patient in compliance with standards outlined in the FMS Home Peritoneal Dialysis Policy and Procedure Manual, or/Home Hemodialysis Policy and Procedure Manual , as well as regulations set forth by the Corporation, state and federal agencies. Accountable for providing outstanding quality of patient care, as defined by FMS quality goals and standards.
- Assists in the identification, evaluation and selection of Home Dialysis training candidates, and Home Partners as appropriate for the FMS Home Dialysis Program,
- Educates the patient/Home Partner and family regarding ESRD and the availability of the FMS Treatment Options Program.(TOP)
- Performs assessment of the Home Dialysis training candidate’s home environment for suitability in the ongoing delivery of home dialysis therapy
- Assesses the Home Dialysis patient and Home Partner/family readiness and potential ability to perform dialysis treatments at home.
- Participates in and ensures all FMCNA policies regarding patient admission, transfer, and discharge are appropriately implemented.
- Admits all new home patients and documents the appropriate processes as required by policy and procedure.
- Provides safe and effective delivery of home dialysis training and education to patients with End Stage Renal Disease (ESRD) who have selected a home modality as a dialysis therapy.
- Trains the home dialysis candidate/Home Partner as appropriate on the safe and effective operation and maintenance of all home dialysis equipment and treatment supplies through an organized and formalized Home Dialysis Training Program.
- Provides ongoing education to patients regarding their renal dialysis, peritoneal or vascular access and home dialysis therapy, and other related health conditions.
- Assesses and manages patients’ response to home dialysis training and treatment therapy by following prescribed predetermined protocols.
- Communicates patient related issues to the physician as needed.
- Reports adverse patient events at home or in the clinic, as well as equipment and technology related problems to the Clinical Manager/Home Therapy Program Manager, and physician including the correct documentation of such events.
- Coordinates the transfer or discharge of patients to the hemodialysis or transplant clinic when needed and appropriate.
- Reviews, transcribes, and enters physician lab orders accurately into Proton,AMI or Ecube medical information systems as appropriate.
- Follows company policies and government regulations related to the collection, packaging, and delivery of lab specimens and reporting of results.
- Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures in the event of a cardiac and/or respiratory arrest when the patient is in the dialysis facility.
- Administers medications as prescribed including following prescribed algorithms (as appropriate), and documents appropriate medical justification if indicated and maintains records on controlled substances as required by law.
- Documents all relevant data including physician orders, lab results, vital signs, and treatment parameters, and patient status and any treatment related data appropriately, and enters into the appropriate medical information system.
- Completes all monthly and annual reporting as required by FMS policies and government regulations.
- Submits CQI information to Clinical Manager or Program Manager for completion of HT QAI Template for inclusion in facility QAPI review process.
- Participates in all monthly QAPI meetings and all required staff meetings as scheduled.
- Rotates coverage with other licensed staff to ensure reliable and adequate coverage and participates in 24/7 on-call coverage as assigned.
- Participate in staff training and orientation of new staff as assigned.
- Maintains appropriate skill level in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone.
- Directs patients in the appropriate routine maintenance of home dialysis equipment, including water systems procedures as appropriate, immediately reporting any water/dialysate problems to the facility Home Dialysis technical support staff.
- Coordinates with the FMCNA RTG the ordering and delivery of the patient’s initial dialysis supplies; the ordering of the patient’s dialysis equipment as appropriate at the initiation of the training program; and the on-going operation and preventative maintenance of all home dialysis equipment through facility Technical support staff, or through the appropriate equipment vendor as required.
- Other duties as assigned.
Employees are required to take the Ishihara’s Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Graduate of an accredited School of Nursing (R.N.)
- Current appropriate state licensure
- Minimum of one year nursing experience required.
- Minimum of three months (twelve weeks) Home Dialysis Training experience required.
- Experience must be specific to the modality of Home Dialysis Training that the staff member will be providing, ie; Peritoneal Dialysis or Home Hemodialysis.
- Must have successfully completed a training course in the theory and practice of dialysis therapy/ hemodialysis or peritoneal dialysis.
- Medical-surgical nursing experience and ICU experience preferred but not required.
- Competent at operating all Home Dialysis related equipment.
- Successfully complete CPR certification with maintenance as required.
- Icd-9 coding Training.
- Demonstrated teaching abilities using Adult Learning principles.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.