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Azura Territory Assistant

New York, New York Job ID 210006U2
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Azura Vascular care is the national leader in vascular specialty service and manages treatments for a wide range of simple and complex vascular disorders using minimally invasive techniques. As part of our team, you’ll help patients avoid the complexities of a hospital admissions by being treated promptly, safely and effectively in a high-quality, outpatient setting. You’ll also enjoy an environment of teamwork, work-life balance, and the satisfaction of aligning closely with our parent company, Fresenius Medical Care, to improve the health and quality of life for people in our communities.

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Job Description

New York, New York
Job ID 210006U2

Available Openings 1

Position Specific Information

Territory Sales Assistant Opportunity.

Ideal candidate would have dialysis and sales background.

Daily driving to clinical referring community within Brooklyn.

BS or equivalent experience



PURPOSE AND SCOPE:

Responsible for assisting the territory with marketing, educating, promoting and selling Fresenius Vascular Care services to dialysis clinics, Medical Directors, nephrologists and other pertinent members of the medical community in an assigned territory. They work closely with the Territory Managers and Clinical Specialist.Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.


PRINCIPAL DUTIES AND RESPONSIBILITIES:


Provides sales and relationship support to an assigned FVC territory or territories working in conjunction with the FVC Territory Sales Manager / FVC Senior Territory Sales Manager / Clinical Specialist, or Regional Director of Sales identifying new accounts for Fresenius Vascular Care services to generate revenue. Establish and maintains a close relationship with current user accounts/customers, and researches the local physician market to identify potential candidates/customers for FVC services making the necessary sales calls to these potential customers under the direction of the Regional Director of Sales & Marketing to grow the number of patient procedures performed at the FVC ambulatory centers. A Territory Manager or Senior Territory Manager should be assigned as a mentor during initial training.

  • Maintains knowledge of the vascular care business and services programs provided by FVC as well as the competitors in the local market:

    • Understanding of current procedure referral volumes by clinic / nephrologist / physician (for diversified procedures) and assist with the execution of the Strategic Plan.

    • Identification of new potential customers/accounts in the territory, and work with the team to gain referrals.

    • Identifies customers’ (both new and current) needs to present the competitive advantages of working with FVC to meet those needs.

    • Contacts the prospective clients/accounts via onsite visits utilizing sales techniques and presentations to inform them of the range of services provided by FVC. Meet and review the strategic sales account plan with the Territory Manager on a continuous basis to ensure alignment with business goals and objectives.

  • Maintains an understanding and knowledge of the local market to monitor and quickly reacts to changes which may impact the company and the patient services provided. Provides regular updates utilizing the Salesforce program and communication regarding program status, customer service issues, and barriers and obstacles related to and affecting referrals for FVC services to the applicable management level as appropriate.

  • Acts as the customer relations contact and liaison between the dialysis clinics, specialty clinics and the FVC Center

  • Ensures high post-sales satisfaction, facilitating long-term relationships and high potential for repeat business through regular visits and frequent communication with clinics and hospitals referring patients for FVC services. Addresses any concerns they may have regarding all phases of the process – following up with the Territory Manager to ensure that any and all issues have been resolved.

  • Assists and collaborates with marketing department:

    • Maintains current approved marketing and promotional materials for use in sales presentations for patient education programs.

    • Complies, sorts, and distributes reports to share with the Territory Manager/ Clinical Specialist reflecting the procedures done in the access center for the Hemodialysis Clinic Patients or other MDs and HCPs for diversified procedures ensuring proper coverage is maintained in the marketplace. This is added value for the clinics utilizing our services.

    • Assists the Territory/Clinical Specialist with patient focused programs in the Hemodialysis clinics distributing approved patient information and services of FVC.

    • Attends and assists with ESRD network, local and regional ANNA/ NANT, and FVC center educational programs developed to promote referrals to FVC centers or brand services.

  • Maintains Salesforce documentation regarding daily activities and initiatives for weekly review with Territory Manager/ Clinical Specialist, and Regional Director of Sales and Marketing.

  • Participates in professional development opportunities to ensure development of skills and industry and field knowledge, utilizing the acquired expertise and knowledge to accomplish goals and objectives for position.

  • Maintains and updates customer relationship management (CRM) tool for account records and activity reporting as directed by management. Checks and responds to e-mails within 2 working days.

  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.


PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Significant travel (up to 50%) within the assigned geography/region is required.

SUPERVISION:

  • None

EDUCATION:

  • Bachelor’s degree required or an equivalent combination of education and experience

EXPERIENCE AND REQUIRED SKILLS:

  • 0-2 years sales experience or an equivalent combination of education and experience. Vascular Care related experience preferred.
  • Excellent communication skills – written and oral, – strong work ethic - with ability to communicate to all levels of personnel
  • Excellent customer service, organizational, interpersonal skills and professional appearance required.
  • Detail oriented
  • Good computer skills required with sound knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes.
  • Must be able to drive to various sites.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity



Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

  • Facilitator 10
  • Leadership 10
  • Patient 9
  • Motivational 8
  • Helpful 7
  • Understanding 7
Traits are on a scale of 0 to 10

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"My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.".

Warren J., AZURA REGIONAL VICE PRESIDENT

Benefits

  • HEALTHCARE

    • Medical
    • Dental
    • Vision
    • Healthcare FSA
    • Dependent Care FSA
    • Medical
    • Short/Long-term Disability
  • CONTINUING EDUCATION

    Tuition Assistance and CEU reimbursements ($500/year for full-time; $350/year for part-time)

  • PAID TIME OFF

    Flexibility in using PTO for vacation, holiday and personal time. PTO can also be reimbursed for cash for up to 80 hours per year.

  • COLLABORATIVE ENVIRONMENT

    • Employee Pride
    • Valued Team Members
    • Motivation for Excellence
    • Respect & Dignity
    • Openness & Trust
  • ADDITIONAL PERKS

    • Adoption Assistance
    • Wireless, Automobile and Computer Discounts
    • Discount Fitness Program
  • 401(K) RETIREMENT SAVING

    Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.

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