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Patient Care Technician, PCT

Chicago, Illinois Job ID R0052945
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Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

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Job Description

Chicago, Illinois Job ID R0052945

PURPOSEANDSCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervisionofalicensednurseinaccordancewithorganizationpolicies,procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPALDUTIESANDRESPONSIBILITIES:

Patient Related

Education:

  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

  • Welcome assigned patients and inquire as to their wellbeing since their last treatment.
  • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
  • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).         
  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
  • Monitor patients’ response to dialysis therapy. 
  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
  • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
  • Obtain Hemostasis and apply appropriate dressings.   
  • Evaluate the patient prior to discharge.
  • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification      
  • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.      
  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.         
  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification         
  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.        
  • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.    
  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.  
  • Perform and document any intervention for unusual patient status and document patients' response to intervention.
  • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
  • Obtain all prescribed laboratory testing and prepare specimens for collection.   
  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.         
  • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.     
  • Monitors patients performing self-care under the supervision of RN.

Staff Related

  • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

  • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
  • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
  • Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
  • Enters all treatment data into the designated clinical application in an accurate and timely manner.
  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.        
  • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.      
  • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   
  • Ensure collection of lab specimens by appropriate lab courier.

INFECTION CONTROL:

  • Assists in collecting  information for infection control audits.       
  • Supports staff and patient Adherence to infection control practices.        
  • Follows infection control Policies and Procedures         
  • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

TRANSITIONAL CARE UNIT:

  • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care   
  • Reinforces all education and care related matters as it relates to the new patient as allowed by state law
  • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
  • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
  • Sets and preforms a treatment on all machines used in the transitional care unit.
  • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
  • Assists with coordination of transition to patient’s modality choice.
  • Assists with supply ordering and inventory for TCU

PHYSICALDEMANDSANDWORKINGCONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

  • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
  • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials  
  • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATIONANDLICENSES:

  • HighSchooldiplomaorG.E.D. required.
  • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
  • Allappropriatestatelicensure,education,andtraining(ifany) required.
  • Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS:

  • Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred.
  • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

ACKNOWLEDGEMENT:

IacknowledgethatIhavereadandacceptedthisjobdescription. I understand what is expected of me in this position, and I am able toperformtheessentialfunctions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties andresponsibilitieslistedinthisjobdescriptionareintendedonlyasillustrationsofthevarioustypes of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked toperform,IshoulddiscussthemwithmyimmediatesupervisorormyHumanResourcesrepresentative.

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EmployeeSignature

Date

ADDENDUM:

Home Therapies Program (Not Home Assist)

This list pertains to task performed in the Home Therapies program under the direct supervision of the Home Therapies registered nurse (HT RN)  and in compliance with state laws.

  • May assist HT RN on Home Visit as directed    
  • Reinforces PD/HHD patient education under supervision of HT Registered Nurse as permitted under state law
  • Schedules and contacts patients regarding appointments         
  • Weigh patient and obtain vital signs     
  • Collect patient’s treatment records and review for completion. Notify RN of incomplete / missing records.
  • Cleaning and prepping treatment room; preparing charts prior to clinic visit        
  • Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)    
  • Clerical duties as assigned (faxing, mailing to physician offices etc.)      
  • Set-up of the home hemodialysis machine and PD Cycler         
  • Assist with exit site care when directed by HT RN         
  • Warm dialysate solution when directed by the HT RN    
  • Obtain home hemodialysis water and dialysate samples and process for testing as directed by HT RN
  • Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)           
  • Prepare initial patient chart for admission. Complies and maintains medical records according to company policy and procedure and in compliance with all appropriate regulatory requirements       
  • Maintains logs as directed and applicable
  • Support patient registration and use of connected health
  • Provide patient home support as indicated and permissible under state law and applicable regulations

Inventory of Home Program

  • Maintains par levels of home department supplies        
  • Files home patient packing slips/invoices         

Inventory for Patients

  • Assists patient with supply management and contacting customer service          

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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Patient Care Technician smiling with a patient

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

  • Commpassionate Patient Care
  • Empathetic
  • Team Player
  • Detail Oriented
  • Efficient
  • Responsible

Back to Job Navigation (Success)

From the patients to the staff, we are very much each other’s support system. We see the same patients multiple times a week and we get to know their spouses, children, grandchildren, moms, and dads. You get to know your patients on a human level and see how full their lives are.

Bryan L., Travel Patient Care Technician

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That's why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

  • Healthcare

    Healthcare

    • Medical
    • Dental
    • Vision
    • Healthcare FSA
    • Dependent Care FSA
    • Medical
    • Short/Long-term
      Disability
  • Continuing Education

    Continuing Education

    • Tuition Reimbursement
    • Defined Career Path (certifications, preceptor opportunities, salary increases at each stage)
  • Paid Time Off

    Paid Time Off

    Flexibility in using PTO for vacation, holiday and personal time.

  • Collaborative Environment

    Collaborative Environment

    • Employee Pride
    • Valued Team Members
    • Motivation for Excellence
    • Respect & Dignity
    • Openness & Trust
  • Additional Perks

    Additional Perks

    • Adoption Assistance
    • Wireless, Automobile and Computer Discounts
    • Discount Fitness Program
  • 401(K) Retirement Saving

    401(K) Retirement Saving

    Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.

Application Process

We are so glad you are interested in a career with FMCNA! What happens next?

  1. Application & Assessment

    First you will need to complete your online application. Some roles may also require an online assessment to be completed.

  2. Review

    Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.

  3. Interview

    Next, you will participate in phone/video interview(s) with our recruiter & leadership team.

  4. Feedback

    The recruiter will provide feedback to you on your interview(s) and update you on any hiring decisions.

  5. Offer

    Next, the recruiter will extend a formal offer if you are selected for the position.

  6. Pre-Employment Checks

    Lastly, you will accept your offer and complete pre-employment checks and paperwork.

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