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Front Desk Coordinator Surgery Center

Arlington, Virginia Job ID JR0006814
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Azura Vascular care is the national leader in vascular specialty service and manages treatments for a wide range of simple and complex vascular disorders using minimally invasive techniques. As part of our team, you’ll help patients avoid the complexities of a hospital admissions by being treated promptly, safely and effectively in a high-quality, outpatient setting. You’ll also enjoy an environment of teamwork, work-life balance, and the satisfaction of aligning closely with our parent company, Fresenius Medical Care, to improve the health and quality of life for people in our communities.

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Job Description

Arlington, Virginia Job ID JR0006814

PURPOSE AND SCOPE:

As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for payers and Revenue Cycle, greets patients and answers multi-line telephone and fax.

PRINCIPALDUTIESANDRESPONSIBILITIES

  • Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed.  Manages patient cancellations, center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Printpatientscheduleandpullpatientchartsdaily.
  • Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
  • Assemble, file and maintain patient medical records and financial records in a confidential and secure manner
  • Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
  • Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
  • Assistwithpatienttransportationifthepatientqualifiesperthe Company TransportationPolicy.
  • Ensure appropriate signatures are included on all necessary chart and admissionsdatainaccordancewithFMCNApolicies and procedures.
  • Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit, including physician reports to referral sources.
  • Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
  • Perform daily encounter checks to assure reporting accuracy. – what is this?
  • Coordinates collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
  • Assures documentation of logs of medical record release.
  • Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
  • Oversees the materials going in and out of the office, including  inventory, shipments, and deliveries.
  • Otherdutiesas assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
  • Day to day work includes desk and computer work and interaction with patients, facility staff and physicians.

SUPERVISION:

  • None

EDUCATION:

  • High School Diploma or an equivalent combination of education and experience, Associate Degree or higher preferred

EXPERIENCE AND REQUIRED SKILLS:

  • 1 – 2 years’ related experience, preferably in a medical setting with insurance billing.
  • Proficient in the use of computers and related software such as Microsoft Office is necessary.
  • Excellentcommunicationskillsverbalandwritten.
  • Abilitytohandleseveraltaskssimultaneously.
  • Ability to adapt to supporting software applications.


EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

  • Facilitator
  • Leadership
  • Patient
  • Motivational
  • Helpful
  • Understanding

Back to Job Navigation (Success)

"My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.".

Warren J., AZURA REGIONAL VICE PRESIDENT

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That's why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

  • Healthcare

    Healthcare

    • Medical
    • Dental
    • Vision
    • Healthcare FSA
    • Dependent Care FSA
    • Medical
    • Short/Long-term
      Disability
  • Continuing Education

    Continuing Education

    Tuition Assistance and CEU reimbursements ($500/year for full‑time; $350/year for part‑time)

  • Paid Time Off

    Paid Time Off

    Flexibility in using PTO for vacation, holiday and personal time.

  • Collaborative Environment

    Collaborative Environment

    • Employee Pride
    • Valued Team Members
    • Motivation for Excellence
    • Respect & Dignity
    • Openness & Trust
  • Additional Perks

    Additional Perks

    • Adoption Assistance
    • Wireless, Automobile and Computer Discounts
    • Discount Fitness Program
  • 401(K) Retirement Saving

    401(K) Retirement Saving

    Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.

Application Process

We are so glad you are interested in a career with FMCNA! What happens next?

  1. Application & Assessment

    First you will need to complete your online application. Some roles may also require an online assessment to be completed.

  2. Review

    Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.

  3. Interview

    Next, you will participate in phone/video interview(s) with our recruiter & leadership team.

  4. Feedback

    The recruiter will provide feedback to you on your interview(s) and update you on any hiring decisions.

  5. Offer

    Next, the recruiter will extend a formal offer if you are selected for the position.

  6. Pre-Employment Checks

    Lastly, you will accept your offer and complete pre-employment checks and paperwork.

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