Overview
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Job Description
Job ID R0162295 Available Openings 1PURPOSE AND SCOPE:
Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center staff and other support functions. Ensures provision of quality patient care in accordance with policies, procedures, and training.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provides safe and effective oversight, support, training and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies.
- Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
- Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
- Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
- Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
- Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
- Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatmentrelated data into systems.
- Ensures regulatory, compliance, and audit activities are accomplished on time.
- Orients and supports new staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
- Participates in Business Unit initiatives, projects, and audits as directed.
- Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
- The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
- The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
- This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
SUPERVISION:
- Typically supervises non-exempt staff
EDUCATION AND REQUIRED CREDENTIALS:
- Graduate of an accredited School of Nursing (R.N.). Current appropriate state licensure.
- Successfully complete CPR Certification
EXPERIENCE AND SKILLS:
- Minimum of one year dialysis experience with three months peritoneal experience required, one year medical-surgical nursing or ICU experience preferred
- Supervisory experience preferred
- Successfully complete a training course in the theory and practice of dialysis therapies
- Demonstrated leadership skills including, but not limited to communication, customer service, performance management and continuous quality improvement.
"The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills and competencies and may fall outside of the range shown.
Annual Rate:$74,000 - $123,000"
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
- Leadership
- Communicator
- Compassionate
- Problem-solver
- Good Listener
- Motivational
We work as a team. There is no way we can achieve any success working separately.
Ana L., Clinical Manager
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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Healthcare
Healthcare
- Medical
- Dental
- Vision
- Healthcare FSA
- Dependent Care FSA
- Medical
- Short/Long-term
Disability
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Continuing Education
Continuing Education
- RN Tuition Assistance Program
- Clinical Advancement Program (four practice tiers for RNs to advance your career)
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Paid Time Off
Paid Time Off
Flexibility in using PTO for vacation, holiday and personal time.
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Collaborative Environment
Collaborative Environment
- Employee Pride
- Valued Team Members
- Motivation for Excellence
- Respect & Dignity
- Openness & Trust
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Additional Perks
Additional Perks
- Adoption Assistance
- Wireless, Automobile and Computer Discounts
- Discount Fitness Program
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401(k) Retirement Saving
401(k) Retirement Saving
Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.
Application Process
We are so glad you are interested in a career with FMCNA! What happens next?
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Application & Assessment
First you will need to complete your online application. Some roles may also require an online assessment to be completed.
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Review
Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.
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Interview
Next, you will participate in phone/video interview(s) with our recruiter & leadership team.
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Feedback
The recruiter will provide feedback to you on your interview(s) and update you on any hiring decisions.
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Offer
Next, the recruiter will extend a formal offer if you are selected for the position.
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Pre-Employment Checks
Lastly, you will accept your offer and complete pre-employment checks and paperwork.
Upcoming Events
Learn more about working at Fresenius Medical Care at an upcoming hiring event near you.
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